Privacy Policy
Last updated: December 29, 2025
At SupportKori (accessible from supportkori.com), your privacy and platform security are our priorities. We want you to feel confident that your personal information is secure when using our platform to support creators or sell digital products.
1Information We Collect
We collect information to provide a seamless experience. This includes:
- Identity Data:Name, Email address, and Profile picture (via Google Authentication).
- Financial Data:bKash/Nagad numbers for withdrawals. Note: We do NOT store credit card numbers; these are handled securely by our payment partners (SSLCOMMERZ).
- Transaction Data:Details of payments to and from you, including transaction IDs and timestamps.
- Technical Data:IP address, browser type, and device information for security and analytics.
2How We Use Your Data
We use your data strictly to operate SupportKori, specifically to:
- ⚠ Process donations and shop purchases.
- ⚠ Detect and prevent fraud (e.g., verifying transaction IDs).
- ⚠ Send you email notifications about payments or account updates.
- ⚠ Improve our website performance and user experience.
3Fraud Prevention & Verification (Strict)
To maintain the integrity of SupportKori, we monitor all accounts for suspicious behavior. By using this platform, you agree to the following security checks:
- ⚠ Suspicious Transactions: If our system flags a transaction as suspicious or high-risk, we reserve the right to hold the funds and request proof of identity or the source of funds before releasing the payment.
- ⚠ Fake Accounts & Immediate Withdrawal: Creating an account solely to deposit funds and requesting an immediate withdrawal without any legitimate activity is may considered money laundering/fraud.
- ⚠ Consequences: Such accounts will be immediately flagged as suspicious and permanently banned. Any funds associated with fraudulent activities may be frozen without refund.
4Data Sharing & Third Parties
- Payment Processors: We share transaction details with SSLCOMMERZ, bKash, or Nagad to process payments.
- Email Services: We use ZeptoMail to send you transactional emails (receipts, alerts).
- Legal Requirements: We may disclose data if required by Bangladesh law or court order.
5Cookies & Tracking
We use local storage and cookies to keep you logged in and to remember your language preferences. We may use anonymous analytics tools (like Google Analytics) to understand website traffic, but this does not track your individual browsing history outside our site.
6Data Security
We protect your data using industry-standard measures, including SSL encryption and secure Firebase Authentication. While no internet service is 100% secure, we implement strict access controls to prevent unauthorized access.
7Your Rights (Account Deletion)
You have the right to access, correct, or delete your personal data. You can request the permanent deletion of your account and all associated data by contacting our support team. Once deleted, this action cannot be undone.